Anyone who has had responsibility for a team will probably have had to deal with a BC player at some time. A BC player is someone that is performing in their role at the right level, potentially performing over and above your expectations, however, they are a square peg in a round hole. They just don’t fit for whatever reason and because of this they are rubbing you and the rest of the team up the wrong way.
BC players are difficult characters to manage but manage them you must, or you will fall into the trap of showing that results are more important than the culture of your Company.
Here are 3 traps that show how it’s easier to retain than deal with a BC player: